Asset Managment, 87 units, Tax Credit, Dane County, WI

High turnover, low occupancy, delinquency, pests, high crime.

• Dealt with extreme situations of tenant de-escalation which lead to tenant compliance
• Vicious and dangerous animals removed from property
• Kept the property at 95% occupancy with no leasing agent and only one maintenance technician.
• Resolved pest control infestation
  Investigated garage fires, uncovered culprit for insurance
• Improved resident retention by improving resident relationships that had previously been poor
• Enforced lease violations which improved resident compliance, leading to peaceful enjoyment of property helping resident retention
• Served notices and evicted delinquent residents filled, units quickly
• Improved curb appeal
• Implemented parking rules, helping curb appeal, removing chaos and crime
• Improved hallway appeal with vendor contracts for affordable carpet cleaning, kept up on touch-up paint and noise violations or loud music
• Addressed unauthorized residents who were a threat to the tax credits
  Enacted tenant’s chargebacks for specific maintenance requests like lockouts, clogged disposals, toilets, and broken blinds
• Lowered criminal activity
• Ultimately these steps lead to a peaceful property lowering delinquency, raising occupancy and maintaining residents